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Ski Big Bear at Masthope Mountain

Season Rental Returns & Renewals

Policies for Season Rental Returns & Renewals

Dear Ski Big Bear Season Equipment Renter!

As our fantastic 2024/2025 winter season is coming to a wrap, we hope you had a snow-tastic time with us! As one of our fabulous seasonal equipment renters, you're a superstar in the Ski Big Bear family, and we’ve got some important reminders to help you gear up for a wildly anticipated 2025/2026 winter season!

All equipment rented for the 2024-2025 season must be returned to the rental shop or renewed for the 2025-2026 season by March 31, 2025. Ski Big Bear will accept rental returns at any time the ski area is open for the remainder of this ski season. Ski Big Bear will also accept returns on the following days in March 2025, regardless of if the mountain is open for skiing/riding: March 1-2, March 8-9, March 15-16, March 22-23, and March 29-31, between 10:00 am and 2:00 pm. Any equipment not returned or renewed by March 31, 2025 (unless arrangements are made by March 1st) will result in the loss of the deposit and an advance deposit will be required for the following season.

If you are renewing any equipment for the 2025-2026 season, it must be returned to the rental shop prior to the equipment's first use of the 2025-2026 season for inspection, testing, and tuning. It is your responsibility to bring the equipment to the rental shop for this service. Equipment will be accepted for testing and tuning starting November 1, 2025. Any renewed equipment from the 2024-2025 season not brought to the rental shop for inspection, testing, and tuning during the 2025-2026 season will be subject to a $50 surcharge in renewal fees for the 2026-2027 season.

Arranging to Return Equipment Outside of Dates/Times Listed Above: Requests to return equipment on dates and times other than those listed above must be requested in writing via email at bigbear@ski-bigbear.com by March 1, 2025 and a $20 per week late fee will apply for each set of equipment not returned or renewed by March 31, 2025. Any equipment not returned or renewed will result in loss of deposit and advance deposit will be required for the following season.

Thank you again for being a fabulous member of the Ski Big Bear family! We can't wait to hit the slopes with you again soon to make some more snowy memories!